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Privacy Policy
Privacy Policy
Last updated: July 6, 2026
Iright respects your privacy and is committed to protecting the personal information you share with us through our website, inquiry forms, email communications, and related business interactions.
1. Information We Collect
We may collect information you voluntarily provide to us, including your name, company name, email address, phone number, country, product inquiry details, shipping information, and other information required to respond to your request or process your order.
We may also collect basic website usage information, such as IP address, browser type, pages visited, and cookies, to improve website performance and user experience.
2. How We Use Your Information
We use your information to:
Respond to inquiries and quotation requests
Process orders and arrange shipments
Provide product documentation, including COA, MSDS, and batch information where applicable
Communicate about pricing, availability, delivery, and after-sales support
Improve our website, services, and customer experience
Comply with legal, regulatory, customs, and trade-related requirements
3. Cookies
Our website may use essential and analytics cookies to support normal website functions, understand website traffic, and improve user experience. You may adjust your browser settings to block or delete cookies, but some website functions may not work properly.
4. Sharing of Information
We do not sell your personal information.
We may share necessary information with trusted third parties, including manufacturers, suppliers, logistics providers, payment service providers, customs brokers, and compliance partners, only when required to fulfill your inquiry, order, shipment, or legal obligations.
5. International Transfers
As a global sourcing and distribution company, we may process and transfer business information across different countries and regions when necessary for procurement, logistics, customs clearance, payment processing, or customer support.
6. Data Retention
We retain personal and business information only for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and support future customer service needs.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or storage is completely secure.
8. Your Rights
Depending on your location, you may have the right to access, correct, update, delete, or restrict the use of your personal information. To make a request, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Website: www.iright.com
Email: [email protected]