Miltenyi, 160-003-401, autoMACS® NEO Essential Service

Name: autoMACS® NEO Essential Service
Brand: Miltenyi
SKU: 160-003-401

Catalog Number: 160-003-401

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Category

DMA Instruments

TagsInstruments MACS Cell Separation Service contracts for cell separation instruments

Description

- Essential Service Contract: The Essential Service Contract includes scheduled maintenance visits. Routinely wearing parts are replaced at no charge, and spare parts are provided in case of a necessary repair. Service costs such as labor and travel fees related to the maintenance visit are covered.
- Essential Service Premium Contract: In addition to the Essential Service Contract, a loaner instrument will be provided, if your instrument must be taken off-site for repair.
- Essential Service High-Throughput Contract: In addition to the above, high-use customers receive additional planned maintenance visits and valve exchange.
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Overview
Miltenyi Biotec offers service contracts aimed at meeting the needs of research users. The service contracts include technical support and annual preventive maintenance programs to ensure maximum performance of the autoMACS Pro and the MultiMACS Separators over time.

Ordering

Notice

Unless otherwise stated, the minimum order amount is USD 1,000.
For orders below USD 1,000, an additional handling fee may apply, or we may arrange local delivery / local handover where available.
All quotations are subject to final confirmation, including product availability, lead time, batch information, shipping cost, and applicable export or handling requirements.
For quotation requests, please send an RFQ from website or contact:

[email protected]

Please send inquiries directly to us in the “To” field. Emails sent via BCC, mass mailing, or with unrelated recipients may be automatically filtered and will not be processed.