Warranty: 5 years of total service coverage with instrument rapid exchange
Unit Size: Each
Each ProFlex PCR System Extended Warranty Package includes instrument configuration and control features, as well as extended warranty benefits, that adapt to your research needs:
• Interchange block types if your throughput needs change
• Access the system remotely (and conveniently) through a mobile app
• Program the instrument in seconds with a simple-to-use touchscreen interface
• Simulate your old instrument with Thermal Simulation modes
• Receive fast repair from factory-trained and certified service engineers
• Minimize instrument downtime by troubleshooting with experienced Technical Support teamsFor detailed instrument information and specifications, see the ProFlex PCR System (Cat. No. 4484075).Rapid Exchange (REX) Extended WarrantyAdd additional warranty coverage to your existing manufacturer's limited warranty with the Rapid Exchange (REX) extended warranty. If your instrument needs repair, just call our Support Center and we'll send you a factory-certified refurbished replacement instrument within one business day from the time we determine a replacement is required. Instruments are typically received within 3 days of shipment and are yours to keep. All parts, labor, and shipping charges are included, and existing warranty contracts will be transferred to replacement units.The Rapid Exchange extended warranty is ideal for customers with user-installable instruments that do not require asset tag consistency, and for those operating under critical timelines.Certain exclusions apply. Contact your Service and Support Representative for details at
[email protected].
