Description
Warranty: 5 years of total service coverage
Unit Size: Each
This package consists of a ProFlex 2 x 384-well PCR system, plastics consumables, and an extended warranty. Each extended warranty package includes instrument configuration and control features.ProFlex PCR System
• Interchange block types if your throughput needs change
• Access the system remotely (and conveniently) through mobile app
• Program instrument quickly with simple-to-use touchscreen interface
• Simulate your old instrument with Thermal Simulation modes
• Receive fast repair from factory-trained and certified service engineers
• Minimize instrument downtime by troubleshooting with experienced Technical Support teamsAB Repair Center (ABRC) extended warrantyWith ABRC support, factory-trained engineers will perform maintenance or repair your instrument at our remote service center. Just send us your instrument and we will maintain or repair it and ship it back to you typically within three weeks. All parts, labor, and shipping charges are included.The ABRC extended warranty is ideal for customers in regulated environments who must maintain asset tag consistency to comply with regulated protocols.Rapid Exchange (REX) extended warrantyWith the REX extended warranty, if your instrument needs repair, just call our Support Center and we will exchange it for a factory-certified refurbished replacement instrument within one business day from the time we determine a replacement is required. Instruments are typically received within three days of shipment and are yours to keep. All parts, labor, and shipping charges are included, and existing warranty contracts will be transferred to replacement units.The Rapid Exchange extended warranty is ideal for customers with user-installable instruments that do not require asset tag consistency and for those operating under critical timelines.For detailed instrument information and specifications, please contact your Service and Support Representative
