Lonza, 25-TS1, Te-Care TM Complete Initial 2 Year Service Agreement for 1 Instrument

Name: Te-Care TM Complete Initial 2 Year Service Agreement for 1 Instrument
Brand: Lonza
SKU: 25-TS1

PyroTec® PRO Tecan Te-Care TM Initial 2 Year Service Agreement for systems with 1 Tecan Sunrise TM Reader

Catalog Number: 25-TS1

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Category

Endotoxin Detection Reagents

TagsEndotoxin Detection

Description

Product Overview PyroTec® PRO Automated Robotic Solution Tecan Initial Te-Care TM 2 Year Service Agreement covering system hardware (robotic deck and devices) for systems with 1 Tecan Sunrise TM Reader, includes 1 year warranty. This contract should be purchased for years 1 and 2 post-installation (from year 3 post-installation, customers should order part number 25-TS2 service contract). TE-CARE TM COMPLETE Features: General response time-2 working days Remote hotline support by technical support specialists Unlimited connections during contract period One Preventative Maintenance (PM) visit per year including: Cleaning and greasing Wear and tear parts Adjustments Instrument specific tests Travel costs and labor Service documentation On-site repairs including: Spare parts Travel costs and labor Service documentation Hardware, firmware, or software updates at time of PM(s) in agreement with Lonza For advanced WinKQCL® Software support contracts please contact your local sales representative. Request More Info

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Notice

Unless otherwise stated, the minimum order amount is USD 1,000.
For orders below USD 1,000, an additional handling fee may apply, or we may arrange local delivery / local handover where available.
All quotations are subject to final confirmation, including product availability, lead time, batch information, shipping cost, and applicable export or handling requirements.
For quotation requests, please send an RFQ from website or contact:

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Please send inquiries directly to us in the “To” field. Emails sent via BCC, mass mailing, or with unrelated recipients may be automatically filtered and will not be processed.

Lonza, 25-TS1, Te-Care TM Complete Initial 2 Year Service Agreement for 1 Instrument

Send an RFQ.

Notice

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